Team Operations
Live visibility into rep performance, quality assurance, and coaching actions that keep every pod aligned.
Pod Scoreboard
| Rep | Pod | Bookings | Show % | QA |
|---|---|---|---|---|
| Taylor R. | Closer | 18 | 78% | 9.4 |
| Jess M. | SDR | 22 | 72% | 9.1 |
| Brian T. | Closer | 15 | 68% | 8.6 |
| Omar K. | QA | — | — | Reviewing |
Quality Reviews
Discovery Call • Volt Energy
Great rapport and needs analysis. Add deeper budget confirmation and tighten CTA before close.
Inbound SDR • Glow Aesthetics
Lead recap email sent late. Automation fix deployed and SDR acknowledged playbook update.
Team Feed
Jess logged new objection tag
Added script note for “timeline pushback”. Automation studio updated to watch for phrase triggers.
Brian requested call shadow
Taylor assigned to live coach tomorrow’s enterprise call for Summit Coaching.
QA summary sent
Daily recap shared to leadership with action items and celebration highlights.